Terms & Conditions

Terms & Conditions

These Terms & Conditions apply to all products and services supplied by Double H Creative.

Quotations

Quotations remain valid for 30 days unless otherwise stated.

Orders

Work will commence once written approval has been received.

Artwork Approval

Clients are responsible for carefully checking all artwork before approval.

Approval confirms acceptance of:

  • Spelling

  • Grammar

  • Layout

  • Dimensions

  • Colours

  • Contact details

  • Any other content

Double H Creative cannot accept responsibility for errors once artwork has been approved.

Design Changes

Reasonable amendments are included during the design stage.

Additional revisions outside the agreed scope may incur additional charges.

Payment

Payment terms are stated on each quotation or invoice.

Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.

Production Times

Estimated lead times are provided as guidance only.

While every effort is made to meet agreed timescales, delays caused by suppliers, couriers, weather or circumstances beyond our control cannot be guaranteed.

Installation

Where installation is provided, clients are responsible for ensuring suitable access to the site.

Additional visits caused by restricted access or changes after booking may be chargeable.

Photography & Videography

Unless agreed otherwise in writing, Double H Creative may use photographs or video of completed projects for portfolio, website and social media purposes.

If you would prefer your project not to be featured, please let us know before work begins.

Website Services

Clients remain responsible for maintaining third party subscriptions including website hosting, domains and platform subscriptions unless otherwise agreed.

Social Media Services

Double H Creative cannot guarantee follower growth, engagement levels or sales resulting from social media marketing.

Marketing performance depends on many external factors including platform algorithms and customer behaviour.

Intellectual Property

Design concepts remain the property of Double H Creative until payment has been received in full.

Upon full payment, clients receive the agreed licence to use the completed work unless otherwise stated.

Liability

Double H Creative's liability shall not exceed the total value of the services provided.

We shall not be liable for indirect or consequential loss.