Privacy Policy
Privacy Policy
Last Updated: July 2026
Double H Creative ("we", "our" or "us") is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains what information we collect, why we collect it and how it is used.
Who We Are
Double H Creative provides branding, print, signage, vehicle graphics, website design, social media marketing, photography and videography services.
If you have any questions regarding this policy, please contact:
Double H Creative
Email: hello@doublehcreative.co.uk
Information We Collect
We may collect the following information when you contact us or use our website:
Name
Company name
Email address
Telephone number
Business address
Enquiry details
Information relating to your project
When you visit our website we may also collect anonymous technical information including:
IP address
Browser type
Device information
Pages visited
Time spent on the website
How We Use Your Information
Your information may be used to:
Respond to enquiries
Prepare quotations
Deliver products and services
Process payments and invoices
Provide customer support
Improve our website and services
Meet legal and accounting obligations
Where you have given consent, we may also send occasional marketing emails.
Marketing Communications
Marketing emails will only be sent where you have chosen to receive them.
You can unsubscribe at any time using the link within the email or by contacting us directly.
Sharing Information
Your information is never sold.
We may share information with trusted suppliers where necessary to provide our services, including:
Website hosting providers
Email providers
Print manufacturers
Courier services
Payment providers
These organisations only receive the information necessary to perform their service.
Data Storage
Reasonable technical and organisational measures are in place to protect your personal information.
How Long We Keep Your Data
We only retain information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
Your Rights
Under UK GDPR you have the right to:
Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request a copy of your data
To exercise any of these rights please email:
If you are unhappy with how your data has been handled you also have the right to contact the Information Commissioner's Office (ICO).
Website Terms